Scope

This policy applies when you visit fulro.com, place an order, contact customer care, subscribe to communications or otherwise interact with Fulro. The store is operated by Hong Kong Changchuan International Trading Co., Limited and hosted on Shopify.

Information we collect

Depending on your interaction, we may process contact and account details, delivery and billing information, order and return records, communications, device and browser information, IP address, time zone, cookie identifiers, pages and products viewed, search or referral data, site activity and approximate location.

Payment information is processed by Shopify and the selected payment provider. Fulro does not store complete payment-card numbers.

We collect some device and usage information automatically through cookies, log files, web beacons, tags, pixels and similar technologies.

How information is used

We use information to operate and improve the store, process and deliver orders, communicate about purchases, provide support, prevent fraud, maintain security and records, measure performance, send permitted marketing and meet legal obligations.

How information is shared

Information may be shared with Shopify and providers supporting payment, fulfillment, delivery, hosting, analytics, security, marketing, professional advice and customer service. It may also be disclosed when required by law, to protect legitimate rights and safety, or in connection with a business transaction.

Cookies, analytics and advertising

Cookies and similar technologies support essential store functions, preferences, analytics, fraud prevention and advertising. We may use analytics and advertising providers, including Google services, to understand store use and measure campaigns. Controls available to you depend on your location, browser and the consent tools displayed on the store. You can also use provider or industry opt-out controls. Blocking some technologies may affect site functionality.

Some browsers send a “Do Not Track” signal. Because there is no universally accepted standard for responding to it, our practices may not change solely in response to that signal; applicable consent and opt-out controls remain available.

Your choices and rights

Depending on applicable law, you may request access, correction, deletion, portability or restriction of personal information, object to certain processing, withdraw consent, or opt out of certain marketing or data-sharing activities. European residents may also have rights under applicable European privacy law. We may verify identity before completing a request.

Information may be processed outside your location, including in Canada, the United States and other places where Shopify and service providers operate. We retain it only as reasonably necessary for orders, support, legal compliance, security and dispute resolution, unless deletion is requested and no lawful retention basis applies.

Minors

The store is not intended for individuals under 18. If you believe a minor has provided personal information, contact us so we can review the request.

Contact

Send privacy questions and requests to support@fulro.com.

Operator: Hong Kong Changchuan International Trading Co., Limited
RM./FLAT 3, 8/F, Nine Queen's Road Central (The Galleria), Central, Hong Kong Island, Hong Kong SAR.